Why Your Product Isn't for Everyone
We keep pretending our total addressable market (TAM) is our actual target audience. It's not working. B2B SaaS companies are burning cash targeting anyone who might theoretically buy their product, but without real data to back up these targeting decisions.
The Role of Your ICP
Your Ideal Customer Profile (ICP) isn't an exercise. It's data-driven targeting based on:
- Customer conversion and retention data from your CRM
- Current marketing resources and budget reality
- Firmographic patterns that show true product-market fit
- Pipeline data that proves who actually buys
Getting Started with No Historical Data
No historical data yet? Start here:
- Pull your last 6-12 months of customer data
- Identify which accounts generated revenue
- Map the common traits across successful deals
- Build targeting parameters around these patterns
The Reality of Marketing Budgets
The reality is painful but necessary: your marketing budget will never be big enough to target everyone. And even if it was, you shouldn't. Focus drives results. When we narrow our audience based on proven data, our conversion rates climb.
Conclusion
Stop pretending TAM is a targeting strategy. Your ICP is the subset of companies ready to buy today. Everything else is waste.